top of page

Services, Explained


Finding Your New Home

Helping you find a new home by discussing your needs and budgets and sourcing suitable properties.

Compliance & Documents

Checking to ensure the property you rent remains compliant. This relates to things such as safety certificates as well as deposit protection certificate and details 

Emergency Maintenance Advice

Advising you on what to do in an emergency and when it's reasonable to instruct works to then claim reimbursement from your landlord/agent.

Unspecified Matters

Any question you may have regarding your tenancy or any other matter is welcome.

Just ask!

Serving Notice to Vacate

Ensuring that any notice you serve to your landlord, to end the tenancy, is valid and in line with your contract.

Premium Access to Services

All services are available to you Monday to Sunday 10am to 7pm. 

Available to those on The Weekend plan.

Viewing Your New Home

Charged at a half day rate of £150 per 4 hours, we - or a vetted representative - will attend viewings with you or on your behalf to aide your property search. There is no limit on the number of properties viewed, providing viewings are carried out within the given timeframe.

Tenancy Agreement Checks

Reading through your tenancy agreement and providing feedback on what this means and addressing key areas of concern you may have. Some tenancy agreements are unreasonable!

Renewals Guidance

Helping you negotiate the best terms and try to reduce how much your rent is increased by.

Section 21 Notices

Helping you through the Section 21 notice process, what it means, is the notice valid, and if there is anything that can be done to void the notice.

Deposit Release Process

Helping you get as much of your deposit back as possible, if not all of it. 

Advising you of what can be done if your landlord is not responding to your request to return the deposit.

Fee's & Processes

Advising and guiding on what fees are allowed to be charged to you and what aren't. This includes things such as the holding fee when you make an offer.

Maintenance Resolution Advice

Advice on how you can claim for compensation, escalate if your landlord/agent isn't getting issues fixed, and helping keep you safe.

Complaints Guidance

Explaining the complaints process and how you can use this to your benefit. We will also help you with drafting responses and presenting a case for compensation if possible 

Section 8 Notices

Helping you through the Section 8 notice, what it means, how can you minimise the chance of this going to court as this can result in a CCJ, and protect your future.

Standard Access to Services

All services are available to you Monday to Friday, 10am to 7pm.


Like what you see? Get in touch to learn more.

Thanks for submitting!

bottom of page